Privacy Policy

Namer Cleaning Services LLC (“Namer Cleaning Services,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store and share information when you visit our website, request a quote, submit a Facebook or Instagram lead form, or otherwise communicate with us.

Information We Collect

We may collect the following information:

• Your name, email address and telephone number.
• Your property ZIP code and general service location.
• The type and frequency of cleaning requested.
• Information you voluntarily provide about your property or cleaning needs.
• Communications you send to us by phone, text message, email, social media or website form.
• Technical information such as your IP address, browser, device type, referring page and website activity.

How We Collect Information

We may collect information through:

• Our website and online quote forms.
• Facebook and Instagram advertisements and instant forms.
• Phone calls, text messages and emails.
• Social-media messages.
• Cookies, analytics tools and similar website technologies.

How We Use Your Information

We may use your information to:

• Respond to quote and service requests.
• Provide pricing and confirm service availability.
• Schedule and provide cleaning services.
• Contact you about your request by telephone, text message or email.
• Provide customer support and service-related updates.
• Improve our website, advertising and services.
• Prevent fraud, protect our business and comply with legal obligations.

How We Share Information

We may share information with trusted service providers that help us operate our business, including website-hosting, customer-management, email, text-messaging, analytics and advertising providers.

We may also disclose information when required by law, to protect our legal rights or in connection with a sale or transfer of the business.

Namer Cleaning Services does not sell or rent personal information.

Mobile phone information, text-message opt-in data and consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Text Messages and Telephone Calls

When you provide your telephone number and consent to be contacted, Namer Cleaning Services may call or text you about your quote request, scheduling, services and related follow-up.

Message frequency may vary. Message and data rates may apply. Reply STOP to stop receiving text messages or HELP for assistance. Consent to receive marketing communications is not a condition of purchasing cleaning services.

Email Communications

We may send emails concerning your quote, appointment or services. Marketing emails will include an option to unsubscribe. You may also contact us directly to stop promotional emails.

Cookies and Analytics

Our website may use cookies, analytics tools and advertising technologies to understand how visitors use the website, measure advertising performance and improve our services.

You may control cookies through your browser settings. Disabling cookies may affect certain website features.

Data Retention

We retain personal information only for as long as reasonably necessary to respond to requests, provide services, maintain business records and meet legal or regulatory obligations.

Data Security

We use reasonable administrative and technical safeguards designed to protect personal information. However, no internet transmission or electronic-storage system can be guaranteed to be completely secure.

Your Choices

You may contact us to request access to, correction of or deletion of your personal information, subject to applicable legal and recordkeeping requirements.

You may opt out of:

• Text messages by replying STOP.
• Marketing emails using the unsubscribe link.
• Marketing calls by telling us that you no longer wish to receive them.

Children’s Privacy

Our website and cleaning services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

For questions or requests concerning this Privacy Policy, contact: